Al Wathba National Insurance Company (AWNIC) has reportedly rolled out a new digital division consisting of a new website and app as part of its digital transformation strategy.
Dubbed as AWNICbot, the new division provides 100% digital insurance services, quick claim processing and easy access to product benefits.
The digital division, which provides services 24/7, eliminates the need for customers to visit a service centre while enabling them to purchase and renew policies online.
Additionally, the customers can submit claims online using AWNICbot. They will be also able to avail AWNIC’s Privilege Card, a loyalty discount card to some of the UAE’s leading brands. It is offered for customers who purchase insurance from AWNIC or its associates.
AWNIC CEO Bassam Chilmeran was quoted by Zawya as saying: “We are equally delighted and excited to be launching our first full digital arm of Al Wathba National Insurance Company.
“In this day and age, many of our customers want 24/7 access to all the wide-ranging sales, claims and servicing systems we offer.
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“AWNICbot was developed to make insurance quick and easy with the help of modern technology, and with the end user’s perspective at the centre of it all. All our products are now available digitally and are geared to customer requirements for simplicity.”