It’s no secret, applying for motor insurance is seen as a cumbersome and time-consuming process that very often leads to confusion about what is (or isn’t) covered in the policy.…
2020 was a year dominated by a global pandemic. While it has not left the…
Almost one year into lockdown and with no end to restrictions likely for the foreseeable future, the outlook for many…
The COVID-19 pandemic has led many consumers to reassess their financial situation. In some cases, vulnerabilities have been spotted, causing…
While insurtechs generally offer more innovative insurance products than incumbents, capturing customers from existing players is always difficult. The majority…
The English private rented sector has doubled in size since the early 2000s, according to the English Housing Survey, accounting…
With the advent of digitisation, customers are increasingly seeking to purchase insurance directly, bypassing intermediaries. More online sales are being completed using smartphones, which is generating greater interest in digital…
The life and health insurance markets will see the most positive impact from the COVID-19 pandemic, according to a GlobalData poll. The pandemic has caused major disruption to a myriad…
The mistrust in robo-advisors’ technology will need to be tackled over a longer period of time. The majority of consumers will not understand complex algorithms that robo-advisors use to direct…
The driving motivation behind using robo-advice is its convenience and its similar results compared to other channels. On the other hand, consumers are deterred from using robo-advice for a variety…
Usually, artificial intelligence (AI) and machine learning is associated with job losses as people are replaced by machines. Insurer Zurich has decided to go in a different direction and use…
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