All articles by Ronan Mccaughey

Ronan Mccaughey

Timetric: insurance attracts more investment from private equity

Private equity (PE) firms have become increasingly active in insurance M&A activity – and are showing interest in closed blocks of annuities in North America, Europe and Japan – according to Timetric’s Insurance Intelligence Center (IIC).

Building emotional connections with life insurance to improve the customer experience

Building an emotional connection with consumers is crucial to the success of leading life insurers, according to the founding director of a service design consultancy.

AXA Asia appoints Frédéric Tardy to lead customer centricity

Frédéric Tardy has commenced his role as regional chief marketing, digital, data & customer officer of AXA Asia.

GRiD highlights value of group risk products for suicide prevention

Group risk products could be better deployed in the workplace according to the UK industry body, Group Risk Development (GRiD), ahead of World Suicide Prevention Day.

Insurance profession joins global gender equality initiative

Insurance has become the first profession to sign up to the UN Women’s global HeForShe initiative.

IP provider British Friendly launches care assistance benefit for members

UK income protection provider British Friendly has launched a new care assistance benefit for all its members.

UK insurance drops out of worst customer experience sectors

The UK insurance sector is no longer one of the worst three sectors for customer service and experience, according to the third annual customer experience survey from the consultancy, Engine Service Design.

ABI data shows slight growth in UK income protection market

ABI data on policies in force shows the number of individual income protection policies has increased for the first time since 2007.

LIMRA: US individual life insurance premium up slightly for H1 2016

Individual life insurance new annualised premium increased 2% year-on-year (YoY) in H1 2016, according to the LIMRA U.S. Retail Individual Life Insurance Sales Survey.

Insurers to benefit from Microsoft and KPMG IoT partnership

A partnership between Microsoft and KPMG in Singapore aims to help insurers and healthcare providers empower people at high-risk for diabetes, pre-diabetics and newly-diagnosed diabetics.