All articles by Charles Davis

Charles Davis

American women remain under-served

Despite this, women remain under-served by life insurers and lag men in their understanding of benefits offered by life insurance in areas such as income protection

Consumers cling to their life policies

The study underscores the important link between life insurance and financial planning, and provides some encouraging news for insurers about the perceived importance of life coverage.In its latest Financial Behaviors Index survey conducted in August, insurance and banking services provider First Command Financial Services found that just 4 percent of Americans report making changes to their personal life insurance coverage as a result of the economy

Nationwide Mutual harnesses the power of the mobile phone

The risk of appearing to embrace technology for technologys sake is quite real, yet staying still is not an option, either.

Aviva reattribution raises consumer group’s ire

In a process dogged by controversy since it began in November 2006, Aviva has announced completion of the reattribution of the inherited estate in its Norwich Union CGNU Life and CULAC with profits funds.Completion of the reattribution follows the High Courts approval of the offer by the UKs largest insurer to policyholders in September 2009.

MetLife changes with the times

With an eye toward capturing a greater share of the emerging affluent market, US insurer MetLife has leveraged the online channel to offer sophisticated financial advice to investors with an initial investment of as little as $10,000.

Competitive status quo faces upheaval

Federal regulation of the US insurance industry is increasingly becoming a potential reality that insurers cannot ignore. Charles Davis spoke to Conning Research about its new study which examines the significant change in current state-based marketing strategies that federal regulation would precipitate.

Heading down a slow road to recovery

Life insurers in the US repairing damage done by a global financial crisis of unprecedented scale continue to face challenges posed by realised and unrealised investment losses

Mixed reception for TARP funds

As the gamesmanship surrounding life insurance participation in the US Treasury Departments Troubled Asset Relief Program (TARP) continues, some answers are finally falling into place as a wary Wall Street looks on. As the banking industry accepted billions in government bailout funds last autumn, life insurers aggressively lobbied for their own piece of the federal aid, worried about their balance sheets, which had been saddled by hefty investment losses from the declines in the stock market

Federal regulation closer to realisation

Giving insurers the option to choose between the current system of state regulation and federal regulation has been a hotly-debated issue for many years Now with regulatory reform high on US policymakers agendas, those favouring federal regulation appear to be gaining the upper hand

Nationwide campaign goes one better

Reflecting a strategic shift toward a more customer-centric value proposition, US composite insurer Nationwide Insurance has replaced its hilarious Life Comes at You Fast commercials with a series of testimonial spots with a much more serious tone.The new I Am On Your Side campaign features gripping documentary-style narratives by real Nationwide employees, each relating a tale of extraordinary customer service in their own words no slick scripts here, just straight talk, complete with a bit of stammering at times.We wanted to keep this as real as possible, to bring authentic voices to the campaign in their own words, Mike Switzer, a spokesman for Nationwide, told LII