Insurtech DoorSpace has deployed AI technology to boost operations within healthcare organisations.

In the first of its three AI modules, DoorSpace is using AI-powered OCR technology, or optical character recognition, to automate credentialing data. This helps organisations increase efficiency and accuracy when documenting and storing data.

Furthermore, AI-driven OCR technology recognises and interprets different fonts, languages, and writing styles with greater accuracy. It can even recognise handwritten text, which allows hospital files, which are often handwritten and also kept in physical files onsite, to be easily transferred and kept securely in the cloud.

“Our solution is aimed at helping clinicians and healthcare organizations on the backend. Administrators and healthcare workers spend hours of their day doing paperwork and transferring the same content, whether it’s their license, resume, credentials or training certificates, into multiple places. This is a major time waster for healthcare workers. Our solution automatically reads the data with far greater accuracy than when overworked people copy and paste, and it securely stores it in a place that is easy to access and use for administrators,” said DoorSpace CEO Sarah M. Worthy.

“DoorSpace’s solution really is designed to help physicians have a tidy and organised source of truth for their information. There’s a big emotional value to having your information organised and stored securely in one place. It’s all about having the peace of mind that everything is secure and accessible, and in my opinion it really solves a critical and undervalued problem that we face in healthcare today,” added Paul Bergeron, MD, Chief Physician Executive at DoorSpace.

“70 to 80 percent of documents used in healthcare organisations have errors simply due to human error. Constantly copying and pasting information leads to mistakes, and this AI technology reduces errors to less than a percentage point. DoorSpace’s goal is to make healthcare organisations more efficient, and we are doing that with the help of AI on the backend to improve operations,” explained Brian White, CRO and Co-founder of DoorSpace.

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Last month, DoorSpace secured $2m in its latest seed funding round.

The funding will be allocated by DoorSpace to a range of initiatives targeted at solidifying and expanding the firm’s position in the market.

Some will be invested in efforts to reach a wider customer base, particularly rural healthcare organisations grappling with high turnover rates and talent retention.