All articles by Patrick Brusnahan

Patrick Brusnahan

Editor of Private Banker International.

Gen Z demands improved payment options for insurance in UK

35% of Gen Z potential insurance customers reported that easy payment of insurance influences the actual purchase.

Beazley unveils combined cyber and financial institutions consortium

The FLEX consortium provides a solution for financial institutions which addresses the full range of risks.

Cytora partners with Meetrisk to aid marine insurers

Meetrisk delivers detailed and accurate risk assessments on the marine industry.

The importance of getting customer service right first time in the bulk annuity market

The bulk annuity market, in particular, is one where trust, care, and consistent delivery of service has a direct impact.

Large part of Singapore unprepared for retirement despite wealth level

Many within Singapore, including those with high-income, will struggle with retirement.

AXIS and mea expand strategic partnership

GenAI to be utilised by AXIS.

Sapiens Decision launches underwriting solution for P&C

Sapiens Decision Underwriting Accelerator is a solution designed to enhance underwriting efficiency.

Sprout.ai adds to advisory board

Thompson joins with 30 years of experience in the insurance industry, including more than 20 years in senior leadership roles.

TAL to bring in underwriting limits for customers

The changes have significantly reduced medical test requirements for new Life, Total and Permanent Disability and Income Protection insurance applications.

How AI is transforming customer services in the financial industry

Artificial intelligence (AI) has emerged as a crucial enabler of such transformation in the financial sector.