Software firm FINEOS has announced that QInsure has gone live with FINEOS Claims.
The tie-up is expected to support integrated and automated processes and workflow for life, TPD as well as income protection claims.
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The programme offers automatic payment calculations and FSC Code of Practice solutions to aid in the delivery of the insurance promise and adhere to regulatory requirements.
QInsure CEO Phil Fraser said: “We ran a comprehensive RFP and completed a lot of due diligence to choose FINEOS as our partner. The collaborative partnership has been extremely positive, and the project has delivered high quality results.
“We achieved this by both parties providing strong leadership and governance, working very closely across business and IT, and sticking assiduously to FINEOS’ comprehensive out of the box solutions.
“We are already seeing one of the key objectives of this programme come to life in our streamlined claims processes, enabling our Claim Managers, to be freed up from routine administrative tasks to focus on providing even more excellent outcomes to QSuper members.”
FINEOS offers group and individual core systems for life, accident and health insurance. Its offerings include the FINEOS AdminSuite core product suite.
The firm also offers FINEOS Insight for analytics and reporting along with FINEOS Engage for digital engagement.
