UK-based bank NatWest has announced the launch of a free digital service, NatWest Plan Ahead, that helps simplify and consolidate end of life planning.

The tool, available to customers in England and Wales, offers an online portal asking customers a series of questions about the arrangements in place for the end of their lives. This helps NatWest customers think about certain issues and end of life planning.

Go deeper with GlobalData

Premium Insights

The gold standard of business intelligence.

Find out more

Related Company Profiles

View all

Topics discussed include funeral preferences, financial planning and creating a will. Customers are guided through the process with personalised support from NatWest.

In addition, the site is protected by bank-grade encryption and the customer can choose to share their plan with a trusted loved one.

Research from NatWest found that 85% of customers felt it was important to plan for the future. However, only 40% had a will in place and 33% had life insurance.

Wendy Renshaw, chief digital information officer at NatWest said: “Planning for the future can sometimes be an overwhelming, daunting task and often one we’d rather not think about. At NatWest we want our customers to think of planning ahead as a positive act. This new service will help enhance people’s financial confidence and capability, as well as giving peace of mind for the future. Through innovative digital technology, it can reduce the risk of unexpected costs or administrative difficulties for friends or loved ones at a difficult time.”

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

In 2017, AIG Life became the new sole provider of life insurance products for Royal Bank of Scotland, NatWest and Ulster NI banking customers.

AIG said it and RBS have been working together to design a new proposition for bank customers.

The life insurer said this is based on “simple life insurance that offers excellent value for money” and a jargon-free application process that should take less than 15 minutes to complete.

AIG Life said most customers will be asked just 11 questions with the majority being offered instant cover without the need for medical evidence.