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July 20, 2020

Medical Solutions to provide virtual GP service for General & Medical

By Patrick Brusnahan

Medical Solutions has launched a virtual GP service, with unlimited access, for General & Medical’s members.

The service will available to all eligible members at no extra cost. It provides 24/7 access to a GP by phone for diagnosis, advice, and reassurance. In addition, private prescriptions and referral letters are part of the product.

Furthermore, online video consultations with a GP will be available for General & Medical members between 8am and 10pm, seven days a week.

Paul Nattrass, commercial director at Medical Solutions, said: “We are delighted to partner with General & Medical to offer our 24/7 service to its members. Although we seem to be coming through this initial phase of the COVID-19 crisis, accessing primary care remains challenging for some people and many are still not getting medical advice when they need it. Our virtual GP service provides tangible value as it gives General & Medical’s members access to a GP at any time and means they can get expert medical advice and support when they need it, wherever they are.”

Simon Chapman, operations manager at General & Medical, added: “At General & Medical we always have the best interests of our members at heart, which is why we’re very pleased to now offer Medical Solutions’ virtual GP service. Remote consultations have become increasingly important over the past few months as we have all dealt with the ramifications of COVID-19, so we believe this 24/7 service will be particularly valuable for our members and a great addition to the other benefits that we provide.”

In May 2020, Medical Solutions and Personal Group partnered to launch Online GP, a 24/7 virtual GP service.

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