Medical Solutions and Personal Group have partnered to launch Online GP, a 24/7 virtual GP service.

Personal Group’s policyholders can utilise Online GP at no extra cost. It provides 24/7 access to a GP via phone for diagnosis, advice and reassurance. In addition, private prescriptions and referral letters can be offered through a personalised app.

Online video consultations are also available between 0800 and 2200, seven days a week.

Paul Nattrass, commercial director at Medical Solutions, said: “We are delighted to partner with Personal Group to make our 24/7 service available for policyholders. The COVID-19 pandemic means far more people are working from home and accessing primary care can be a challenge. Our virtual GP service is a valuable addition to Personal Group’s insurance plans as it gives their policyholders access to a GP at any time. This means expert medical advice and support is available when people need it the most in a way that’s convenient for them.”

Andy Lothian, managing director at PGB, added: “Personal Group is delighted to have partnered with Medical Solutions to provide access to an online GP provision for all PG policyholders totally free of charge. The 24/7 service provides mobile access to an NHS GP online or via the telephone where they can discuss a range of issues without the need to visit a practice, which is especially pertinent during these turbulent times. Personal Group’s mission is to ‘Protect the unprotected’ and this partnership with Medical Solutions adds a valued benefit to the comprehensive insurance that our customers rely on.”

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