Health Shield has donated more than 34,000 free Thrive mental health app licenses. These were given to key workers, charities and students to aid them during the COVID-19 pandemic.

In April, Health Shield collaborated with its mental health partner Thrive to offer 12 months’ free access to the app.

Of the 34,000 licenses, more than 23,000 went to NHS trusts, 6,300 to schools and other education firms, and 3,700 to charities.

Thrive is NHS-approved and offers mental health services all in one place. It provides psychological tools and also techniques to help build resilience, manage stress and cope with anxiety.

Courtney Marsh, CEO at Health Shield, said: “The wide-ranging consequences of Covid-19 have had a severe impact on the nation’s mental health and none more so than on young people and those who are leading the charge in battling the disease. As a local not-for-profit organisation, we wanted to help the wider community who have been most affected and we have been delighted with the take-up of our Thrive app offer and the feedback we have received. We hope we have made a positive difference and played some part in helping those who may need the most support.”

Sarah Singleton, senior relationship manager at Thrive, added: “When we initially partnered with Health Shield, several years ago, it was clear that they were passionate and dedicated with the same values as our team at Thrive. When we discussed the roll out of the Pandemic Support service, it just made immediate sense. And it’s been our pleasure to support them and our users throughout the challenges we are all facing in 2020.

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“We can see first hand how individuals have been impacted and within the first 7 days of the UK Lockdown (23rd – 30th March 2020) Thrive and Health Shield were able to help an additional 947 users, via the free support, access help when they needed it most! We hope that our work with Health Shield highlights that there is someone available and that mental health remains high on the agenda as we continue to tackle the long term effects of the pandemic.”

In April 2020, Health Shield pledged to pass any unintended profit as a result of COVID-19 back to clients and members.

This included services such as rebates, future premium decreases or benefit and service enhancements.