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September 10, 2020

BNY Mellon automates medical and dental claims process with new solution

By Verdict Staff

BNY Mellon has rolled out Automated Medical and Dental Payments Solution to help insurance payers to convert their claims payments from checks to electronic payments.

Designed to automate the medical and dental claims process, the new offering is said to accelerate and simplify the processing of claims.

It also offers Explanation of Benefits (EOB) statement delivery and provides users with payment information status and access through an online portal.

This solution has is already being used by US-based property and casualty insurer NJM Insurance Group (NJM), the company noted.

BNY Mellon global head of payments and transaction services Michael Bellacosa said: “We continue to focus on delivering world-class solutions that exceed our clients’ expectations.

“We are working to enhance the payment experience for our clients through our Automated Medical and Dental Payments Solution. We are excited to bring NJM on board and to support their goal to modernise payments.”

The Automated Medical and Dental Payments Solution utilises network of over one million providers who have elected to receive ACH or Virtual Card payments. The key payment modality for the solution is virtual card, as it is often preferred by providers for convenience.

BNY Mellon rolled out the new offering in partnership with technology company Jopari Solutions.

Jopari Solutions develops and delivers end-to-end connectivity for the group health, dental, and workers’ compensation industry, including eBilling, ePayment, and Portal solutions.

Commenting on the solution, NJM Medical Services Administrationvice president Kim Ziegler said: “We are pleased to partner with BNY Mellon as we continue to seek opportunities to enhance our provider experience.

“This solution will support our digital journey as we work toward delivering cost savings and an exemplary customer experience.”

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