Zurich Insurance has expanded its collaboration with Insurity, strengthening its cloud-based policy administration insurance operations in the US.  

The initiative extends Zurich’s use of cloud-hosted platforms for policy administration and bureau managed services, targeting efficiency and compliance in regulated business lines. 

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Zurich US has worked with Insurity’s Policy Decisions platform for more than 30 years to support end-to-end policy administration for core insurance types including auto, general liability, workers’ compensation and property coverage. 

Insurity’s technology supports Zurich in managing the full life cycle of these regulated products. 

The partnership now includes complete integration of Policy Decisions with Circ Bureau Managed Services, hosted on the Insurity Cloud.  

Insurity chief insurance officer and chief revenue officer Sylvester Mathis III said: “Zurich’s long-term confidence in Policy Decisions and our Circ Bureau Managed Services speaks to the strength of our relationship. This next chapter builds on decades of shared success, combining innovation, data-driven policy management and cloud-powered performance to help Zurich stay ahead in a competitive market.” 

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Zurich moved to the Insurity Cloud in 2023 and has since reported improvements in operational performance and scalability.  

Through this integration, Zurich accesses a “secure” and “scalable” policy administration environment that automates processes, maintains bureau content compliance and enables more “agile” product development.  

Zurich North America chief information officer Madhu Ramamurthy commented: “Insurity’s Policy Decisions and Bureau Managed Services support our core business lines, helping us stay accurate, compliant and efficient in a highly regulated market.  

“While Zurich sets the standard for reliability and customer service, working with Insurity makes it easier for us to keep things running smoothly and respond quickly to changes.” 

In August, Zurich North America introduced a new insurance structure for the complex needs of large-scale construction projects.   

The solution, Fronted Master Builders Risk, supports more than $80bn in insurable values.