Terra has announced a partnership with Gradient AI to enhance its workers’ compensation platform using predictive intelligence.
The collaboration aims to improve outcomes across the claims lifecycle by integrating Gradient AI’s risk models with Terra’s existing automation tools, offering adjusters earlier visibility into high-risk cases.
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The partnership leverages Terra’s cloud-native platform and Gradient AI’s advanced risk modelling capabilities to enable faster triage of cases.
Terra CEO and co-founder James Benham said: “Claims adjusters today are buried in paperwork and struggling to keep up with caseloads. With Gradient AI, Terra empowers adjusters to quickly identify the most critical claims and act decisively.
“This partnership enhances our mission to bring intelligence, speed, and clarity to every step of the claims process.”
Gradient AI CEO Stan Smith said: “Workers’ compensation adjusters are under constant pressure to make fast, accurate decisions with limited resources.
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By GlobalData“By embedding our AI claims intelligence into Terra’s platform, we are helping teams pinpoint high-risk claims earlier and prioritize the cases that need attention most. The result is a more proactive, data-driven approach that improves both operational efficiency and outcomes for injured workers.”
By combining OCR-driven form processing and AI-powered claim note summarisation, the integrated solution helps adjusters focus on high-risk cases, reduce claim costs, and support better recovery outcomes for injured workers, Terra explained.
It added that the collaboration emerges as the workers’ compensation industry faces transformation challenges, including outdated systems and complex workflows.
Insurers and service providers are under pressure to optimise efficiency and derive actionable insights.
The integrated platform offers a solution for more effective claims handling from the outset, Terra said.
As part of its 2025 vision, Terra aims to eliminate inefficiencies, reduce complexity, and empower the industry to make faster and smarter decisions.
