Owl Financial has selected iPipeline to digitise its compliance process with document delivery and e-Sign solution AlphaTrust.
As a result, Owl Financial will automate compliance and data protection documents that require a signature from clients. Owl Financial Protection Advisers can now take documents previously only signed in face-to-face meetings into remote meetings.
The solution will be available to Owl Financial’s 1,200 advisers who can now provide a seamless, safe journey. Client data is also not exposed to third party risks.
Paul Yates, product strategy director at iPipeline, said: “We are delighted that Owl Financial has adopted AlphaTrust. Digitising its compliance and data protection documents will improve the firm’s business process by increasing efficiency, improving security and reducing costs. It also means advisers can more easily provide much-needed protection advice to clients amid the remote-selling environment brought about by the pandemic.”
Liam Richards, Owl Financial’s head of sales, added: “We’re constantly looking at how we can improve our services and are delighted that our Protection Advisers and customers can benefit from a swift and secure e-signature solution. We’ve had positive feedback about how straightforward the process is.”
The service lets advisers determine at quote stage if a client’s protection application needs to be sent automatically for medical evidence.
In addition, advisers can view detailed information on the provider’s non-medical underwriting limits and compare it with other providers.
The underwriting functionality provides advisers with a streamlines and efficient feature that helps whilst researching, quoting and also applying.
Furthermore, it enables them to set clients’ expectations quickly, speeds up the application process and offers a personalised service.