According to Windhaven Insurance, Medata’s automation will enable a more efficient way to perform bill review and apply deductible, co-payment and claim limits in linear, sequential order. Bills and work in progress can be routed to an adjuster on a defined business timeline.
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Commenting on the selection, Windhaven Insurance operations manager, Jennifer Arango, said: "Medata provided customizable solutions that completely integrated with our proprietary claims system and restored features like explanation of review that were lost under our previous bill review company."
Medata COO, Tom Herndon, said: "Medata’s dedication to true bill review, along with our flexible workflow system, allows for a quality and timely implementation. Our strong customer focus builds a solid foundation for success from the start."
Windhaven Insurance is an insurance provider which works with more than 1000 independent agents around the states and offers policy holders user-friendly, positive and efficient claims experiences.
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