Lloyd’s, the global insurance and reinsurance market, has appointed Stephane Flaquet as its chief operating officer (COO), subject to regulatory approval.  

Flaquet will join the organisation on 1 September 2025 and will be integrated into Lloyd’s executive team. He will report to CEO Patrick Tiernan. 

In his new position, Flaquet will be at the helm of the operations function, tasked with delivering services to both the market and the Corporation.  

His responsibilities will include the execution of Lloyd’s’ operations strategy and the oversight of the technology, data and change portfolio.  

Additionally, Flaquet will lead the charge in reinforcing the operational resilience of market infrastructure and managing all activities associated with Blueprint Two. 

Lloyd’s CEO Patrick Tiernan said: “After a thorough search I am confident that Stephane is the right person to lead Lloyd’s Operations function and execute the operations strategy. Stephane’s experience will be integral to delivering operational excellence, flexibility and scalability to the Corporation and the market.”  

The new COO will take over from George Marcotte, who has filled the position on an interim basis since September 2024. 

Tiernan said: “I would like to thank George Marcotte for his leadership, expertise and insight, which have been invaluable in helping us work towards delivering our strategic goals, and I wish him every success as he returns to Accenture.” 

Flaquet’s previous positions include a stint at Hiscox, where he most recently held the position of group chief operations and technology officer.  

Flaquet’s career also features senior roles at American International Group and Capital One. 

This announcement follows a series of executive changes at Lloyd’s, which included the appointment of Rachel Turk as chief of market performance, a role that encompasses underwriting responsibilities.  

Caroline Sandeman-Allen has been named chief of market oversight and will chair Lloyd’s Market Oversight Group.