Insurtech company Indico Data has launched a new Agentic Decisioning Platform designed specifically for the insurance sector.  

This suite of AI agents and agentic solutions is designed to augment underwriting and claims decisioning in commercial insurance, the company said. 

The platform includes Agent Studio, Agent Builder and Agent Workflow Canvas, and has been developed specifically for commercial insurers. 

The platform will allow carriers to replicate human decision-making in complex workflows including triage, analysis and validation of submissions, the company claims.  

Indico noted that the platform has led to a more than 80% reduction in manual processing time, a four-times increase in submission handling capacity, and 85% faster turnaround in underwriting and claims processing among insurers that have adopted the technology. 

The Agentic Decisioning Platform comprises specialised Extraction & Classification, Summarisation, Validation, Data Enrichment and Web Research agents.  

These agents are intended to handle insurance tasks such as data retrieval, document summarisation, accuracy checks, contextual data integration and web-based information gathering.  

Agent Builder allows insurers to create customised agents for tasks such as field extraction, classification, validation and summarisation using pre-built templates.  

The Agentic Workflow Canvas enables users to assemble these agents into complete decision-making workflows, with support for conditional logic, parallel execution and data routing. 

Current applications include underwriting submission triage, summarisation of multi-year loss run data, ingestion of broker communications, delegated authority bordereaux processing and early-stage claims triage. 

The Agentic Decisioning Platform is available as part of Indico’s Decision Automation Platform. 

Indico Data CEO Tom Wilde said: “This is the moment the industry shifts from automation to autonomy. Agentic Decisioning isn’t just about efficiency – it is about enabling the insurance enterprise to operate with real-time intelligence, at scale, across every submission.  We built this for AI impact, not AI experimentation.  

“The Indico platform is the foundation for those ready to lead – not just survive – the next decade of insurance.” 

In April, Indico Data launched its Ready for Guidewire validated accelerator for ClaimCenter on Guidewire Cloud, available via the Guidewire Marketplace.