Guidewire has agreed to acquire ProNav Technologies (ProNavigator), a knowledge management platform aimed at the property & casualty (P&C) insurance sector.  

Financial specifics of the deal remain undisclosed.  

The ProNavigator platform integrates best practice information directly within insurance workflows, thereby streamlining the work process for industry professionals. 

The platform captures, links and provides access to institutional knowledge pertinent to claims, underwriting and distribution channels. 

Serving 34 insurers, ProNavigator boosts efficiency by shortening claim cycle times, tailoring customer service and accelerating new-hire onboarding. 

Upon completion of the acquisition, Guidewire intends to incorporate ProNavigator’s intelligence capabilities into its own platform.  

This integration will provide enhanced search and contextual knowledge retrieval for a range of insurance professionals including underwriters, claims adjusters, brokers, agents and customer service representatives.  

ProNavigator CEO Joseph D’Souza said: “By delivering role-specific insights in real time, we are reshaping how insurance professionals access knowledge.  

“Joining Guidewire enables us to extend our impact across the industry and empower even more insurance teams to work smarter and serve their customers better.” 

ProNavigator’s architecture also allows for its application across both personal and commercial lines.  

This is expected to complement Guidewire’s suite of services in underwriting, policy management and claims handling by providing access to relevant information, thus aiding in more informed decision-making. 

The transaction is projected to close in Guidewire’s second quarter of fiscal year 2026, pending customary closing conditions.  

Guidewire CEO Mike Rosenbaum stated: “ProNavigator, inside of Guidewire, makes every insurance professional an expert. 

“It helps people work smarter, providing faster responses, clearer communication and personalised guidance to create a more modern experience for their customers. We are excited to welcome Joseph D’Souza and the ProNavigator team to Guidewire.” 

Meanwhile, Guidewire has also introduced a new product called PricingCenter, aimed at facilitating pricing adjustments for P&C insurers.  

This tool is intended for use by actuaries, pricing teams and IT developers, and seeks to streamline the entire pricing process, from the initial model design to market deployment. 

In April, Guidewire unveiled plans to invest $60m (Y9.14bn) in Japan over the next five years to enhance its delivery of products and services to Japanese insurers.