The service will be provided to those customers who add Empire Life group critical illness to their benefits plans.

The new service will complement the firm’s group critical illness insurance offering.

Empire Life vice-president, group marketing Janet Jackson said: "Being told you have a serious illness is frightening. Having someone who can explain what’s happening, help navigate the healthcare system, accelerate the diagnosis, and facilitate treatment can help employees during this difficult time.

"This is what MedExtra does superbly well. They provide a made-in-Canada solution for the Canadian healthcare system that goes well beyond a second opinion service. We couldn’t be more pleased to be working with such a great partner."