EMC Insurance Companies, a US-based commercial property and casualty insurer, has teamed up with Matterport to leverage its 3D reality capture on commercial properties for loss control and claims management.
Initially, EMC used Matterport scans of real-life properties affected by natural and man-made disasters to document losses and damages.
Subsequently, EMC tested Matterport technology for claims adjusting, which helped in improving customer experience by getting policyholders recover after a loss.
Now, the insurer has decided to deploy Matterport’s technology adopted across multiple disciplines, such as claims, loss control, and innovation.
As per the agreement, EMC will use Matterport’s software and hardware technology to develop 3D training programmes for both claims and loss control employees.
EMC Insurance Companies property review manager Gary Friess said: “Matterport’s technology is a highly practical application in the insurance industry, and we are proud to be among the leaders adopting it in multiple capacities.”
Matterport head of insurance and mortgage verticals Tomer Poran said: “With dozens of insurers ramping up their use of Matterport, partnering with EMC to help them deploy Matterport on commercial claims is a big step for us with this important segment, which remains a key area of growth for us.
“We’re thrilled to see our technology adopted by a leading industry player and look forward to supporting EMC’s success and innovation through the implementation of our technology.”