UK-based Ecclesiastical Insurance Group (EIG) has selected CoreLogic platform to improve its property claims operations.
The move will involve using CoreLogic Claims Connect platform that enables rapid settlement by standardising claims processing on a single, cloud-based platform.
The platform will also help in improving transparency of the claims’ management process, facilitate effective collaboration.
As agreed, EIG will be utilising the platform’s Claims Connect and Video Connect modules, as well as Desk Adjuster with CoreLogic’s claim triage and rapid settlement scripted workflows.
It will also use CoreLogic’s UK managed Schedule of Rates to estimate damages.
Ecclesiastical Insurance Group claims director Jeremy Trott said: “When it comes to selecting suppliers, we take a very rigorous approach and then establish strong relationships with them to help us deliver the best possible service to our customers.
“The CoreLogic team showed they understood our claims philosophy and Ecclesiastical’s wider company ethics – something which we place enormous value on. I’m looking forward to building a strong relationship with them and using their digital claims technology to help us to continue to fulfil our customer promises and enhance their claims experience.”
CoreLogic Insurance senior leader international markets Michael Porter said: “In our discussions with the team at Ecclesiastical Insurance Group, it was very clear that they attach significant importance to simplifying insurance for their customers through a fast, streamlined and easy-to-use claims experience. We are delighted that they have put their trust in our claims platform to help them achieve that goal.”
Headquartered in the UK, EIG is an independent insurer offering specialist insurance, investment management and advisory services.
It also has operations in Australia, Canada and Ireland.