Royal London’s group head of protection strategy, Debbie Kennedy, has resigned from the UK life insurer to take up a new role.
Ewan Smith, proposition design and market engagement director at Royal London, confirmed the news of Kennedy’s resignation.
Smith said: “During her time with the business Debbie has played a central role, building a strong protection proposition and leading our protection strategy. Our market share and reputation in the Intermediary Protection market is stronger now than it has been for many years. I would like to thank Debbie for her hard work and dedication.”
Kennedy has been instrumental in leading Royal London’s recent market innovations.
For example, Royal London recently partnered with mortgage and protection adviser L&C to develop a life insurance application service called Streamlined Mortgage Protection, which uses advanced machine learning algorithms to simplify the underwriting journey.
The insurer said the new service makes it easy for customers to buy protection as part of the mortgage sale.
Royal London also recently launched an e-signature solution to obtain customer consent under the Access to Medical Reports Act.
The customer returns the E-AMRA consent form to Royal London with an e-signature via DocuSign.