Crawford & Company, a provider of claims management solutions to insurance firms and self‐insured entities, has rolled out a set of insurance solutions to serve hospitality clients.

Crawford’s risk mitigation services is said to facilitate third-party administration, loss adjusting, medical management, and catastrophe support. Furthermore, this applies to hotels, restaurants, tourist attractions, resorts, recreation facilities and parks.

Working for hospitality clients

Crawford president and CEO Harsha Agadi said: “From minor damage to major catastrophic events, Crawford is there in real-time with the right team, right technology, and right processes to help our clients reduce the impact on their business and restore, rebuild and protect their brands.”

The company will also offer insurance services to hospitality clients using its WeGoLook capability and traditional adjusting teams.

At the same time, it will offer workers’ compensation solutions, incident management for cyber events, as well as business interruption valuations.

Hospitality clients serviced by Crawford will also gain access to the company’s repair contractors. This is supported by a workmanship warranty of five years.

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Crawford global COO Rohit Verma said: “Thanks to our adoption of on-demand, mobile-centric technology, Crawford is uniquely positioned to handle risk mitigation quality assurance for hospitality franchises in a way that has not yet been seen in the industry.

“Through our WeGoLook capability, we can easily leverage our 40,000+ strong network of field ‘Lookers’ for all of a hotel’s locations to expedite claims investigations and ensure brand compliance.”