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March 23, 2020

City Insurance launches CityinsClaimsAssist amid COVID-19 pandemic

By Asena Degirmenci

During the Covid-19 pandemic, City Insurance has launched CityinsClaimsAssist, a mobile application that allows total and rapid online settlement of RCA (Reinstatement Cost Assessments) and CASCO (Casualty and Collision) automobile damage claims.

The company has developed a portfolio, which includes products and services to meet the needs of customers and generate long-term benefits.

CityinsClaimsAssist searches for approved services and removes personal visits to the insurer, as a means to minimise direct contact with other people. The app also allows online settlement of any type of RCA or CASCO damage claim at the incident and at any time of day, strengthening the claims process.

Amid the COVID-19 pandemic, the City Insurance app is intended for all clients of the company, brokers and injured persons. The app is also available on Android (Google Play) and iOS (App Store).

City Insurance has allowed for large-scale remote working and has ensured that its employees are completely operational, in order to ensure the health and safety of its people during this pandemic.

Romania’s market leader in general insurance was founded in 1998. The company has 42 offices and branches throughout the country and employs more than 400 people.

City Insurance has been featured in the top 10 Insurance Companies since 2012 and is the only company not affiliated to an international group.

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