Aviva paid more than
£439m ($695.7m) to its protection customers in 2011, which includes
life insurance and critical illness cover, 7.6% higher than the
figure for 2010.
In 2011, Aviva made
payments for 10,495 life insurance claims and 1,568 CI claims. In
total the insurer paid 99% of all protection claims (life insurance
and critical illness cover). This breaks down as 99.7% of life
insurance claims, and 94.1% of critical illness claims.
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By comparison, Aviva
paid out 99.6% of claims resulting from death and 94.7% of all
critical illness claims in 2010.
According to Aviva,
cancer remains the most common cause of critical illness claims at
67%, followed by heart attacks at 10%, strokes at 7%, multiple
sclerosis at 6% and benign brain tumours at 2%.
Over the last five
years, the same top five conditions have accounted for more than
92% of Aviva’s critical illness claims paid overall.
