American International Group (AIG) has appointed John Neal as president to lead its General Insurance organisation, effective 1 December 2025.  

The company’s General Insurance organisation encompasses the North America Commercial Insurance, International Commercial Insurance and Global Personal Insurance businesses.  

He will join the executive leadership team and report to AIG chairman and CEO Peter Zaffino. 

Zaffino said: “I have known John for more than 20 years, and he is widely recognised as one of the most accomplished insurance executives in the industry. His appointment adds significant depth, global underwriting experience and talent to our leadership team.  

“I am confident that John will continue to enhance our culture of underwriting excellence.”  

Neal’s experience in the insurance industry includes a tenure as the CEO of Lloyd’s of London, where he served from October 2018 to January 2025.  

Prior to his role at Lloyd’s, he was the group CEO of QBE, where he held various senior leadership positions including chief underwriting officer and chief operations officer for the company’s European operations.  

Neal stated: “AIG is an iconic, global insurance industry leader, recognised for the deep technical expertise of its team and its remarkable strategic repositioning. I am honoured to take on the role of president and look forward to working closely with Peter and AIG’s talented colleagues around the world on behalf of our clients and stakeholders.” 

Earlier in January 2025, it was reported that Neal would be leaving Lloyd’s to join Aon as the head of its reinsurance operations. However, Neal has since accepted the position at AIG.