American International Group (AIG) has appointed Scott Hallworth as its new chief digital officer, effective 1 September 2025.  

Hallworth will be tasked with steering AIG’s digital, data and generative AI (genAI) strategy, with an emphasis on scaling genAI throughout the organisation. 

Joining AIG from Hewlett Packard, Hallworth brings expertise in technology and financial services.  

His previous roles include chief data officer at both HP and Capital One.  

Additionally, he has a background in insurance and risk management, evidenced by his experience at Travelers, where he worked as senior vice-president and chief actuary. 

Upon joining AIG, Hallworth will be integrated into the executive leadership team and will operate out of New York.  

Hallworth will initially report to Claude Wade, who currently holds the position of executive vice-president, chief digital officer and global head of Business Operations & Claims. 

Wade will step down from his existing position and move to an advisory role at the end of the year to address health concerns. 

AIG chairman and CEO Peter Zaffino said: “I want to thank Claude for his tremendous contributions to AIG during his tenure and the lasting impact he has had on our company.  

“His leadership in driving enterprise standards in our global operations, along with establishing our data, digital and AI foundation has been profound, and we will benefit from Claude’s work for years to come.”  

Hallworth will report directly to Zaffino from 1 January 2026. 

Zaffino stated: “Scott Hallworth brings a deep, technical background in digital, genAI and actuarial capabilities to AIG. He is an accomplished leader with broad expertise, supported by over 30 years of experience leading enterprise-wide digital and data strategies across the technology, banking and insurance industries.”  

This move follows the appointment of John Neal as the president of AIG’s General Insurance organisation, effective 1 December 2025.