South African life insurer Absa Life has implemented the Sapiens insurance platform across multiple distribution channels.

The integrated suite comprises Sapiens CoreSuite for Life & Pensions, Sapiens DigitalSuite, Sapiens DataSuite and Sapiens Cloud Services.

The go-live supports Absa Life’s line of funeral business and lays the groundwork for future expansion, according to Sapiens International.

Absa Life selected Sapiens CoreSuite as the foundation of its modernisation strategy to simplify its technology landscape and enhance customer experiences.

Sapiens DigitalSuite facilitates Absa Life’s multichannel strategy through deep-linking integration with Salesforce.

The implementation includes Sapiens DataSuite, deployed across the CoreSuite solution and existing legacy systems, enabling consolidated data management for improved business insights.

New AI models are under development for DataSuite, which will allow Absa Life to leverage advanced cloud-based architecture for real-time insights and predictive capabilities.

The Sapiens insurance platform is an AI-based, open, and integrated system designed to accelerate adoption, deliver sustained value and enable insurers to adapt swiftly to market changes while offering innovative products and services efficiently.

Sapiens CoreSuite for Life & Pensions is an administration system supporting individual and group products across life, health, wealth and retirement.

Sapiens DigitalSuite is a cloud-native digital engagement suite tailored for insurance businesses, while Sapiens DataSuite is a modular business intelligence solution designed to maximise data value for smarter decision-making.

Sapiens Cloud Services offers elastic scaling and a comprehensive set of value-added cloud services for operational and application management.