WTW has introduced new organisational structures to its Insurance Consulting and Technology operations in the EMEA region.
The changes include the creation of dedicated P&C (Property & Casualty) and Life business units for the region.
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According to WTW, these changes are a response to increasing technological changes in the insurance sector and client requirements.
Tim Rourke has been named leader of the new EMEA P&C business.
Rourke has over 25 years’ experience in the industry and most recently was UK head of P&C pricing, product, claims and underwriting.
In the new position, he will focus on growing the P&C sector, strengthening links between offices across EMEA, and connecting the firm’s insurance innovation and AI services with client demands.
Michael Klüttgens will lead the EMEA Life business.
Earlier divisional leader for Northern and Central Europe at WTW, he is taking on responsibility for developing the division’s life consulting services, including analytics, AI applications, and technology-driven solutions for clients.
Tammy Richardson, formerly European regional leader for Insurance Consulting and Technology, has moved into a wider role focused on implementing WTW’s global AI transformation strategy.
WTW Insurance Consulting and Technology global leader Frank Schepers said: “Strengthening our P&C and Life leadership reflects the scale of demand for integrated, technology-enabled insurance solutions across EMEA. Tim and Michael bring exceptional client insight, deep industry expertise and proven leadership.
“Together, they will help drive our next phase of growth as we sharpen our focus on the unique needs of our clients and accelerate AI adoption across the insurance value chain.”
WTW’s Insurance Consulting and Technology arm provides software and advisory support to insurers in P&C, life, and health sectors.
Its services extend to pricing, underwriting, reserving, capital modelling, claims management, portfolio oversight, and regulatory reporting. The division operates in 35 markets with more than 1,700 employees.
WTW returned to profit in 2025, with net income reaching $1.61bn, compared with a net loss of $88m in 2024. Full-year revenues dropped by 2% to $9.71bn.
