Hexaware Technologies has introduced a pair of insurance solutions developed specifically for Google Cloud, marking a further step in its partnership with Google.
This collaboration is geared towards enhancing digital transformation in the insurance industry by employing AI, automation and adaptable cloud-native frameworks.
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One of the offerings is a parametric claims platform, which is said to automate every stage of handling parametric insurance claims.
The solution draws on data from multiple real-time providers including satellite networks, Google Earth Engine and the US National Oceanic and Atmospheric Administration.
This enables ongoing environmental monitoring as part of the claims assessment process.
The claims platform operates using an agent-to-agent protocol, where autonomous AI agents are responsible for detecting claim triggers, verifying information and settling claims.
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By GlobalDataHexaware noted that this could potentially reduce settlement durations from weeks to hours.
Operational data is centralised within Google BigQuery, facilitating a transparent and auditable record of all claims processes.
Hexaware’s second launch, the intelligent platform, targets the insurance product development cycle.
This system is designed to assist insurers, brokers, and managing general agents by providing a no-code or low-code environment that streamlines product creation – moving away from conventional manual methods to a rapid, application programming interface-driven approach.
Utilising Vertex AI, Gemini Enterprise, the platform allows new product configurations directly from natural language prompts or unstructured documents. Configuration, testing and deployment are managed by autonomous agents.
Additionally, the platform includes NotebookLM for data analysis and summary tasks and integrates conversational analytics in Looker built on BigQuery for immediate business insights.
