LII exclusive: Doctor Care Anywhere partners with Asian broker Abacare

18 April 2017 by Ronan McCaughey

Doctor Care Anywhere, the digital healthcare company, has partnered with Hong Kong-headquartered Abacare, an international insurance broker specialising in employee benefits, medical, health and life insurance, to provide its virtual doctor service.

The service will be offered to Abacare’s thousands of corporate clients, SMEs and individual policy holders. Abacare has an extensive footprint across the Asia-Pacific region, with clients in China, Hong Kong, Singapore, Thailand, Malaysia, Indonesia, Cambodia, Japan, Myanmar, Vietnam and the Philippines.

Doctor Care Anywhere provides online consultations with UK-trained doctors to its members anywhere in the world. Customers can access personalised clinical care from 24 hours a day, 365 days a year via a secure, 20-minute video or phone appointments.

Through the partnership, Abacare’s clients will be offered virtual doctor appointment services, with referrals to specialists and fit notes when required as standard.

Global prescription management service

Through their global prescription management service, depending on the country the customer is in, medication prescribed by Doctor Care Anywhere doctors can be delivered direct to the patient, collected from a local pharmacy or doctors can provide over the counter advice.

Access to Doctor Care Anywhere’s Health Tracking app can also be utilized to monitor conditions, symptoms, and set medication reminders. The app is designed to improve compliance and adherence to medication, increase engagement with self-management and provide richer information to the doctor during consultations.

To date, Doctor Care Anywhere has served patients in over 70 countries around the world through a number of partnerships, notably with Aetna International, AXA PPP healthcare, Nuffield Health and Legal and General.

They have built up a client base of over 90 corporate clients including blue-chip companies such as Microsoft, Roche and Universal Music Group.

Dr. Eric R Miller, global head of corporate at Doctor Care Anywhere, said: “Our partnership with Abacare is a significant step for Doctor Care Anywhere as we continue to expand our services internationally and provide high-quality healthcare to patients no matter where they are in the world.

“With a well-established network across the Asia-Pacific region, Abacare have an ideal client base that gives us further traction in Asia’s rapidly growing virtual healthcare market.”

Patrick Marie Herbet, chairman of Abacare Group, commented: “With our Doctor Care Anywhere partnership, Abacare clients will be able to enjoy easy access to international doctors at a reasonable price and reduce their outpatient claims. This will help staff of our corporate clients, who often have geographic difficulties accessing healthcare, better attend to their medical needs.”

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